Shipping policy

Shipping Policy

Thank you for supporting Tizzy’s Trinkets! We take pride in creating quality handmade and custom products. Please review our shipping policy below before placing your order.

Processing Times

Most orders are processed within 3–10 business days depending on:

  • Product type
  • Customization requirements
  • Order volume
  • Seasonal demand

Large, bulk, or highly customized orders may require additional production time. Customers will be notified if significant delays occur.

Shipping Methods

Orders are shipped through trusted carriers such as:

  • USPS
  • UPS

Shipping options and rates are calculated at checkout based on package size, weight, and destination.

Delivery Estimates

Estimated delivery times begin once the order has shipped and may vary depending on:

  • Carrier delays
  • Weather conditions
  • Holidays
  • Destination location

Tizzy’s Trinkets is not responsible for shipping delays caused by carriers or circumstances outside our control.

Tracking Information

Tracking information will be provided when available once your order has shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Tizzy’s Trinkets is not responsible for:

  • Packages delivered to incorrect addresses provided by the customer
  • Delays caused by address errors
  • Returned packages due to insufficient or incorrect addresses

Additional shipping charges may apply for reshipment.

Lost, Stolen, or Damaged Packages

Once a package has been transferred to the shipping carrier, Tizzy’s Trinkets is not responsible for lost, stolen, or delayed packages. However, we will do our best to assist customers in filing claims with the carrier when possible.

If your package arrives damaged, please contact us within 2 days of delivery with photos of:

  • The damaged item
  • Packaging materials
  • Shipping label

Local Pickup

Local pickup may be available for select orders. Customers will be contacted with pickup details once the order is ready.

International Shipping

International shipping may be available on select items. Customers are responsible for:

  • Customs fees
  • Duties
  • Import taxes
  • Any additional charges imposed by their country

Questions

For any shipping-related questions, please contact Tizzy’s Trinkets directly through our official business channels.